Native & Email Ads: Building Brand Loyalty

May 29, 2025

- Sterner AI Team

• 19
• 7

Sterner AI worked with a retail client to increase customer engagement and repeat business. By combining native advertising with targeted email campaigns, we helped the brand build lasting loyalty and drive measurable growth.

"Native and email ads, when used together, create a seamless brand experience that keeps customers coming back."

The Challenge

The client wanted to boost customer retention and lifetime value. Previous efforts with generic ads and newsletters failed to create meaningful engagement or brand loyalty.

Our Approach

• Designed native ad campaigns that matched the look and feel of top publisher sites.
• Segmented the audience for personalized email journeys based on purchase history and behavior.
• Created compelling content and offers to drive both first-time and repeat purchases.
• Used AI to optimize send times, subject lines, and creative for maximum engagement.
• Tracked all touchpoints to measure impact on retention and sales.

The Results

• 28% increase in repeat purchase rate
• 41% higher open rates and 33% higher click rates on email campaigns
• Significant lift in brand recall and customer satisfaction
• Native ads delivered 2.2x higher engagement than standard display ads

Key Takeaways

1. Native ads and email marketing work best when personalized and integrated.
2. AI-driven optimization increases engagement and loyalty at every touchpoint.
3. Brand loyalty is built through consistent, relevant communication—not just offers.

Want to build brand loyalty for your business? Contact Sterner AI for a free consultation and see how native and email ads can transform your customer relationships.